Terms & Conditions
1. Nature of Our Services
Ocean Link Sea Services provides consultancy, career guidance and support services for individuals interested in Merchant Navy and related maritime career opportunities.
Our services may include:
- Career counselling and guidance for Merchant Navy courses and careers.
- Guidance regarding ETO, GME, DNS, GP Rating and other maritime career pathways.
- Assistance with admission and coordination with training institutes.
- Documentation assistance and coordination.
- Coordination for medical examinations through applicable medical centres/doctors.
- Assistance with application and admission processes.
- Information regarding training programmes, course fees, eligibility and documentation.
- General career and pre-training guidance.
Where applicable, services may be provided in coordination with independent training institutes, medical centres, companies, educational institutions or other third-party service providers.
2. Training Institutes and Third-Party Services
Ocean Link Sea Services may coordinate with training institutes, colleges, medical centres, shipping companies and other third-party organisations.
The services, facilities, fees, schedules, accommodation, food, training arrangements, examination schedules and other conditions of a third-party organisation are subject to that organisation’s rules and policies.
Candidates are advised to carefully review the terms, fee structure, refund policy and other conditions of the relevant training institute or service provider before making payment.
Ocean Link Sea Services shall not be responsible for any independent decision, policy, delay, cancellation, change in schedule or service failure caused by a third-party organisation, except to the extent required under applicable law.
3. Eligibility and Candidate Responsibility
Candidates are responsible for providing correct and complete information and documents.
The candidate must ensure that:
- All educational documents submitted are genuine and accurate.
- All personal information is correct.
- Medical information provided is complete and truthful.
- The candidate satisfies applicable eligibility requirements.
- The candidate complies with the rules of the relevant training institute and regulatory authorities.
- The candidate submits required documents within the specified deadline.
Submission of false, forged, misleading or incomplete information may result in cancellation of the candidate’s process without further obligation from Ocean Link Sea Services, subject to applicable law.
4. Fees and Payments
The candidate agrees to pay the applicable fees, including registration fees, seat-booking fees, training fees, medical examination fees, documentation charges and any other charges communicated for the selected service or programme.
Before making any payment, candidates are advised to carefully review and understand the applicable fee structure, payment schedule, refund policy and cancellation terms.
Seat-Booking Fee – Non-Refundable
The seat-booking fee paid by the candidate for reserving a seat in a training programme is strictly NON-REFUNDABLE.
Once the seat-booking payment has been received and the seat has been reserved in the candidate’s name, the seat-booking fee shall not be refunded in case of:
- Candidate cancellation or withdrawal;
- Change of mind or change of career decision;
- Failure to join the training programme;
- Failure to complete admission formalities within the specified time;
- Personal or family reasons;
- Failure to arrange an education loan or other financial assistance;
- Failure to submit required documents within the prescribed deadline; or
- Any other reason attributable to the candidate.
The seat-booking fee is collected for reserving and allocating the training seat and for initiating the related admission/administrative process. Therefore, once the payment is made and the seat is reserved, the amount shall not be refundable or transferable, except where a refund is expressly required under applicable law or specifically agreed in writing by the concerned training institute/Ocean Link Sea Services.
Payment of a seat-booking fee does not constitute a guarantee of employment, onboard placement, salary, vessel allocation or future employment.
Candidates are required to read and understand these terms before making the seat-booking payment.
5. Seat Booking and Cancellation
Where a seat-booking amount is applicable, the amount shall be subject to the specific terms and conditions communicated to the candidate at the time of booking.
Seat-booking charges may be non-refundable where expressly stated in the applicable admission/booking terms.
Once a seat is reserved or administrative/admission processes have been initiated, cancellation by the candidate may not entitle the candidate to a refund, subject to the specific refund policy communicated for that particular programme.
Candidates are advised to read and understand the applicable refund and cancellation terms before making payment.
6. Refund Policy
Refund eligibility shall be determined according to the refund policy applicable to the particular service, training institute or programme.
Where a third-party training institute has separately issued its own refund policy, that policy shall apply to the amount paid to that institute, subject to applicable law.
Ocean Link Sea Services will not represent a payment as refundable where the applicable written terms expressly state that the payment is non-refundable.
Any approved refund shall be processed within the applicable period specified in the relevant refund policy, after verification and completion of the required formalities.
7. Training Fees
Training fees may include, depending upon the selected programme:
- Training;
- Accommodation;
- Food;
- Books/study material;
- Uniform/dress material;
- Documentation assistance;
- Examination-related charges;
- Other facilities specifically mentioned in the applicable fee structure.
The exact inclusions and exclusions shall be communicated to the candidate before admission.
Any changes made by the training institute or regulatory authority may affect the programme schedule, fees, facilities or requirements.
8. Education Loan / Financial Assistance
Where candidates are guided regarding education loans or financial assistance, Ocean Link Sea Services only provides coordination or general assistance.
Approval, sanction, disbursement, interest rate, repayment terms and other conditions are determined by the concerned bank or financial institution.
Loan approval is not guaranteed by Ocean Link Sea Services.
9. Candidate Communication
Ocean Link Sea Services may communicate with candidates through:
- Email;
- Telephone;
- WhatsApp;
- SMS;
- Website;
- Online portals; or
- Other communication channels provided by the candidate.
Candidates are responsible for checking communications and responding within the specified time.
Failure to respond within the prescribed period may result in delay or cancellation of the candidate’s process where applicable.
10. Website Information
We make reasonable efforts to provide accurate and updated information on our website.
However, course details, eligibility requirements, fees, salary information, training schedules, career opportunities and other information may change from time to time.
Candidates should confirm the latest applicable information before making any financial or career decision.
11. Intellectual Property
All website content, including text, logos, graphics, photographs, videos, brochures, documents, designs and other materials, is owned by or licensed to Ocean Link Sea Services unless otherwise stated.
No material may be reproduced, copied, modified, distributed or commercially used without prior written permission.
12. Prohibited Use
You agree not to:
Impersonate Ocean Link Sea Services or its representatives.
Provide false or misleading information.
Submit forged or fraudulent documents.
Misuse our website or services.
Attempt unauthorised access to our systems.
Copy or reproduce our website content without permission.
Use our services for any unlawful purpose.
13. Privacy and Personal Information
We may collect and process candidate information required for providing our services, including information submitted through forms, emails, applications and other communication channels.
Personal information may be shared with relevant training institutes, medical centres, employers, service providers, regulators or other authorised parties where necessary for providing the requested service or where required by law.
Our Privacy Policy shall apply to the collection and processing of personal information.
14. Third-Party Websites
Our website may contain links or references to third-party websites.
Ocean Link Sea Services does not control third-party websites and is not responsible for their content, privacy practices, services or policies.
Users should review the applicable terms and privacy policies of third-party websites before using them.
15. Limitation of Liability
To the extent permitted by applicable law, Ocean Link Sea Services shall not be liable for indirect, incidental or consequential loss arising from:
- Changes in government or regulatory requirements;
- Decisions of training institutes;
- Decisions of medical practitioners;
- Decisions of employers or shipping companies;
- Delays in admission or recruitment processes;
- Changes in training schedules;
- Candidate-provided incorrect information;
- Failure by candidates to meet eligibility requirements; or
- Events beyond our reasonable control.
Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited under applicable law.
16. Complaints and Dispute Resolution
Candidates should first submit any complaint or concern to Ocean Link Sea Services in writing through the official contact details available on our website.
We will review the complaint and attempt to resolve it in good faith.
Nothing in this clause prevents a consumer or other eligible person from exercising any rights available under applicable law.
17. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the registered/office location of Ocean Link Sea Services.
18. Amendments
Ocean Link Sea Services reserves the right to update or modify these Terms & Conditions from time to time.
The updated version will be published on this website with the revised “Last Updated” date.
Users are advised to review this page periodically.
19. Acceptance of Terms
By using our website, submitting an enquiry, registering for a service, participating in a recruitment/career process, making a payment or availing any service from Ocean Link Sea Services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Contact Information
Ocean Link Sea Services
2nd Floor, K10, Wardha Road,
Jai Prakash Nagar, New Sneh Nagar,
Nagpur, Maharashtra – 440015, India
Email: info@oceanlinkseaservices.in
Phone: +91-8446361856
Website: oceanlinkseaservices.com / oceanlinkseaservices.in