1. Seat-Booking Fee – Non-Refundable
The seat-booking fee paid for reserving a seat in any training programme is strictly NON-REFUNDABLE.
Once the seat-booking fee has been received and the seat has been reserved in the candidate’s name, the candidate cannot claim a refund of the seat-booking amount.
The seat-booking fee shall remain non-refundable even if the candidate:
- Cancels or withdraws from the programme;
- Changes their career decision;
- Decides not to join the training programme;
- Fails to report to the training institute;
- Fails to complete the admission process;
- Fails to arrange an education loan or financial assistance;
- Is unable to arrange the remaining training fees;
- Fails to submit the required documents within the prescribed time;
- Changes the preferred course, institute or location;
- Has personal, family or other individual reasons for cancellation; or
- Does not continue with the process after the seat has been reserved.
2. Reason for Non-Refundability
The seat-booking fee is collected for reserving and allocating a specific seat for the candidate and for initiating the applicable admission, administrative and coordination processes.
Once the seat is reserved, the seat may no longer be available for allocation to another candidate. Accordingly, the seat-booking fee is non-refundable, subject to applicable law.
3. Training Fee and Other Payments
Any training fee, medical examination fee, documentation fee, registration fee or other payment shall be governed by the specific terms communicated to the candidate for the relevant service or training programme.
Where the training institute or another third-party service provider has its own cancellation and refund policy, the candidate shall also be bound by the applicable terms of that organisation.
4. Medical Examination Fees
Medical examination fees paid for an examination, appointment, medical test or related process are generally non-refundable once the appointment/process has been confirmed or the service has been initiated, subject to the policy of the concerned medical centre/doctor and applicable law.
5. Candidate Cancellation
If a candidate voluntarily cancels, withdraws or discontinues the process after making the applicable payment, such cancellation shall not automatically create a right to a refund.
In particular, seat-booking fees will not be refunded merely because the candidate subsequently decides not to continue.
6. Failure to Complete the Process
If the candidate does not submit the required documents, does not complete payment formalities, does not attend the required medical examination, does not report to the training institute or otherwise fails to complete the process within the specified deadline, the candidate may lose the reserved seat.
In such circumstances, the seat-booking fee shall remain non-refundable.
7. Training Institute Cancellation or Change
Where a training programme is conducted by or through a third-party training institute, changes relating to batch dates, training location, course schedule, accommodation, fees, eligibility or other facilities may be subject to the policies and decisions of the concerned institute and applicable regulatory requirements.
Any refund arising from such circumstances shall be dealt with according to the applicable written policy of the concerned training institute and applicable law.
8. Refund Where Required by Applicable Law
Nothing in this policy is intended to restrict or exclude any refund or other remedy that is required under applicable Indian law.
Where a refund is legally payable, the applicable refund will be processed after verification and completion of the required formalities.
9. Refund Request Procedure
Where a candidate believes that they are legally or contractually eligible for a refund, the candidate must submit a written request to:
Email: info@oceanlinkseaservices.in
The request should include:
- Candidate’s full name;
- Registered mobile number;
- Course/programme name;
- Payment date;
- Transaction/payment reference;
- Amount paid; and
- Reason for the refund request.
Submission of a refund request does not mean that the refund will automatically be approved.
10. No Refund Without Eligibility
A payment made to Ocean Link Sea Services does not automatically create a right to a refund.
Refund eligibility will be determined according to the applicable service terms, training institute terms, this Refund Policy and applicable law.
11. Acceptance of Policy
By making a seat-booking payment or any other payment for a service or programme, the candidate confirms that they have read, understood and accepted this Cancellation & Refund Policy.
Candidates are strongly advised to read and understand the applicable fees, cancellation conditions and refund policy BEFORE making any payment.
Contact Information
Ocean Link Sea Services
2nd Floor, K10, Wardha Road,
Jai Prakash Nagar, New Sneh Nagar,
Nagpur, Maharashtra – 440015, India
Email: info@oceanlinkseaservices.in
Contact: +91-8446361856